{"id":10242,"date":"2021-05-14T15:52:04","date_gmt":"2021-05-14T13:52:04","guid":{"rendered":"https:\/\/paellamarket.com\/return-policy\/"},"modified":"2021-05-18T10:42:33","modified_gmt":"2021-05-18T08:42:33","slug":"politica-de-devoluciones","status":"publish","type":"page","link":"https:\/\/paellamarket.com\/es\/politica-de-devoluciones\/","title":{"rendered":"Pol\u00edtica de Devoluciones"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10242\" class=\"elementor elementor-10242 elementor-10174\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c730382 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c730382\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cf8105f\" data-id=\"cf8105f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-886963c elementor-widget elementor-widget-spacer\" data-id=\"886963c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa20980 elementor-widget elementor-widget-heading\" data-id=\"fa20980\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de Devoluciones<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-87a54aa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"87a54aa\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-01d1049\" data-id=\"01d1049\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5decaa0 elementor-widget elementor-widget-text-editor\" data-id=\"5decaa0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>El usuario podr\u00e1 revocar la compra o desistir del contrato en el plazo de 14 d\u00edas naturales sin necesidad de justificaci\u00f3n. El plazo de desistimiento expirar\u00e1 a los 14 d\u00edas naturales desde que usted o un tercero indicado por usted, distinto del transportista, adquiri\u00f3 la posesi\u00f3n material de los bienes.<\/p><p>Para ejercer el derecho de desistimiento, deber\u00e1 notificarnos su decisi\u00f3n de desistir del contrato a trav\u00e9s de una declaraci\u00f3n inequ\u00edvoca (rellenando el formulario o por correo electr\u00f3nico). Si tiene dudas puede contactar directamente a <b>info@paellamarket.com<\/b> y le indicaremos los pasos a seguir. Paellamarket le confirmar\u00e1 la recepci\u00f3n de su desistiemiento.<\/p><p>Si la causa de la devoluci\u00f3n fuese que el art\u00edculo devuelto est\u00e1 defectuoso o no corresponde a lo solicitado en el pedido, PAELLA MARKET (Power Estudio, S.L.), correr\u00e1 con los gastos de la devoluci\u00f3n y realizar\u00e1 un nuevo env\u00edo.<\/p><p>Si el motivo de la devoluci\u00f3n es que el pedido no le satisface:<\/p><p>Le reembolsaremos el importe del producto. La devoluci\u00f3n se realizar\u00e1, a m\u00e1s tardar, en 14 d\u00edas naturales a partir de la fecha en la que se nos informe de su decisi\u00f3n de desistir del presente contrato.<\/p><p>El cliente deber\u00e1 asumir los gastos de env\u00edo de devoluci\u00f3n de los productos.<br \/>El reembolso se realizar\u00e1 utilizando el mismo medio de pago que se us\u00f3 en la transacci\u00f3n inicial, a no ser que haya usted dispuesto expresamente lo contrario, y siempre y cuando no conlleve gastos adicionales.<\/p><p>La empresa se reserva el derecho a retener el reembolso hasta haber recibido los bienes, o hasta que usted haya presentado una prueba de la devoluci\u00f3n de los mismos, seg\u00fan qu\u00e9 condici\u00f3n se cumpla primero.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-aef6dee elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"aef6dee\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-72b34e3\" data-id=\"72b34e3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-35a4c11 elementor-widget elementor-widget-heading\" data-id=\"35a4c11\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Condiciones de Desistimiento:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-de6bff8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"de6bff8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-567b814\" data-id=\"567b814\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-418ab40 elementor-widget elementor-widget-text-editor\" data-id=\"418ab40\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1\u00ba. Es necesario que <strong>el producto se devuelva en su embalaje original sin manipular.<\/strong><br \/>2\u00ba No se devolver\u00e1n productos que hayan sido confeccionados o personalizados conforme a las especificaciones del consumidor.<br \/>3\u00ba La devoluci\u00f3n del importe abonado se producir\u00e1 a m\u00e1s tardar dentro de los 14 d\u00edas naturales siguientes a partir de la fecha en la que se nos informe de su decisi\u00f3n de desistir del presente contrato.<\/p><p>Si tiene alguna duda sobre el proceso de devoluci\u00f3n, puede contactar con nosotros en el correo <strong>info@paellamarket.com<\/strong> o por tel\u00e9fono en el n\u00famero +34 659590136<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0d8e5ef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0d8e5ef\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3014a4c\" data-id=\"3014a4c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a140f0b elementor-widget elementor-widget-heading\" data-id=\"a140f0b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Formulario de Devoluci\u00f3n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a1ee562 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a1ee562\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-c42d8b0\" data-id=\"c42d8b0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-66ed6a4\" data-id=\"66ed6a4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e4b73c8 elementor-widget elementor-widget-spacer\" data-id=\"e4b73c8\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20780cb elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"20780cb\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Withdrawal form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"10242\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"20780cb\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Paella Market\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNombre\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Nombre\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_d07e95f elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_d07e95f\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tID, DNI\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_d07e95f]\" id=\"form-field-field_d07e95f\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"DNI o CIF Empresa\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_1747517 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_1747517\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tN\u00famero de Pedido\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_1747517]\" id=\"form-field-field_1747517\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"N\u00famero de Pedido\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_8fcfbe0 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_8fcfbe0\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFecha Recepci\u00f3n de pedido\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_8fcfbe0]\" id=\"form-field-field_8fcfbe0\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Fecha recepci\u00f3n\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMotivos de la devoluci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_386253d elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_386253d\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tHe le\u00eddo y acepto la Pol\u00edtica de Privacidad\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_386253d]\" id=\"form-field-field_386253d\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-field_386253d\"><p>Al utilizar este formulario, acepta que este sitio web almacene y gestione sus datos personales.   <a href=\"https:\/\/paellamarket.com\/es\/politica-de-privacidad\/\">Pol\u00edtica de Privacidad.<\/a><\/p><\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha elementor-field-group elementor-column elementor-field-group-field_239fbd9 elementor-col-100\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_239fbd9\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6Lf-k50UAAAAAO4H-7Ql8syLRiFz0ZmIOIL3Z6CL\" data-type=\"v2_checkbox\" data-theme=\"light\" data-size=\"normal\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\" id=\"devboton\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-b538f6b\" data-id=\"b538f6b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-632d57c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"632d57c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f00635e\" data-id=\"f00635e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ad95990 elementor-widget elementor-widget-spacer\" data-id=\"ad95990\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Devoluciones El usuario podr\u00e1 revocar la compra o desistir del contrato en el plazo de 14 d\u00edas naturales sin necesidad de justificaci\u00f3n. El plazo de desistimiento expirar\u00e1 a los 14 d\u00edas naturales desde que usted o un tercero indicado por usted, distinto del transportista, adquiri\u00f3 la posesi\u00f3n material de los bienes. Para ejercer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-10242","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pol\u00edtica de Devoluciones - Paella Market<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/paellamarket.com\/es\/politica-de-devoluciones\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Devoluciones - Paella Market\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de Devoluciones El usuario podr\u00e1 revocar la compra o desistir del contrato en el plazo de 14 d\u00edas naturales sin necesidad de justificaci\u00f3n. El plazo de desistimiento expirar\u00e1 a los 14 d\u00edas naturales desde que usted o un tercero indicado por usted, distinto del transportista, adquiri\u00f3 la posesi\u00f3n material de los bienes. 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